Company
Sunrise Rental Management
Pool Service CRM & Customer Management Software
Manage customers, properties, and pools in one connected system.
PoolHyve is a pool service CRM software built for how pool companies actually operate. Instead of a basic contact list, you get a structured system to manage customers, properties, pools and spas, service schedules, and billing in one connected database—so nothing gets lost between the office and the field.
Pool service businesses don't operate at the contact level—they operate at the account, property, and pool level. PoolHyve reflects that structure so every service, schedule, and invoice is tied to the correct place and customer.
Available on: App Store Google Play
Most CRM software treats customers like simple contacts. Pool service companies don’t work that way.
You’re managing customer accounts, multiple service properties, and often multiple pools or spas per property—each with its own service requirements, schedule, and history. PoolHyve is built as a true pool service customer management system that organizes all of this in one place.
Customer, property, pool—structured the way you service
Properties under the account; every pool, spa, or feature under the right address—so routes, service reports, and billing always line up with the real world.
Property
124 Oak Lane
Residential · Geocoded
Water bodies
Main pool Spa
Property
880 Harbor View Dr
Commercial · Geocoded
Water bodies
North pool South pool Spa
Every stop and report ties back to this record.
The customer management structure every pool service business needs
Customer profiles built for pool service CRM
Manage homeowners and commercial accounts with full contact details, billing information, service locations, and account status—all in one pool service CRM system.
Property-level management for pool service companies
Each customer can have multiple service properties, fully tracked and mapped. Properties become scheduled route stops automatically—no duplicate entry or manual syncing between systems.
Pool, spa, and water body tracking
Track every pool, spa, and water feature individually. Store equipment details, service requirements, chemical needs, and history so your pool service records stay accurate at every level.
Recurring service scheduling
Set service frequency at the property or pool level. Scheduling flows directly into route planning, ensuring every pool service visit is accounted for and never missed.
Why it matters
Why pool service CRM software matters
Generic CRM software breaks down for pool service companies because it only operates at the contact level.
- No property structure → confusion across service locations
- No pool-level tracking → inaccurate service records and reporting
- Disconnected scheduling → missed or duplicated service visits
- Scattered customer data → wasted time in the field and office
PoolHyve solves this by structuring your business correctly: Customer → Property → Pool → Service → Billing
Not a generic CRM
Built for pool service companies—not generic CRM tools
Most CRM software is designed for sales teams, not field service businesses like pool companies.
PoolHyve is purpose-built for pool service workflows:
- Customers are tied directly to service routes and schedules
- Pools are tied directly to service reports and chemistry logs
- Billing is tied directly to completed work
- Everything lives in one connected system instead of multiple tools
Deep dive
Customer management built for real pool service operations
PoolHyve organizes your entire customer base into a structured pool service CRM system that matches how work actually happens—from account to property to pool to service visit.
Customer records with full context
Every customer has a complete, centralized record so your team always has the information they need.
- Overview of all properties, pools, and active service
- Contact details, billing setup, and account type
- Alerts for missing schedules or incomplete setup
Property and pool-level detail
Drill down from customer → property → pool so service data is always accurate at the point of work.
- Multiple properties per customer account
- Pools, spas, and water features tracked individually
- Equipment, size, and service requirements stored per pool
- Billing details defined at pool or service level
Customer import and setup
Get started quickly without rebuilding your entire customer base.
- Bulk import existing customers
- Add new customers manually
- Create properties and pools during onboarding
- Begin scheduling immediately after setup
Mobile access for technicians
Give field teams full access to customer and pool data on mobile.
- Search customers and properties instantly
- View service history, notes, and pool details on-site
- Update or add customer data from the field
- Fully supported on iPhone and Android
Stop managing customers like a contact list.
Run your entire customer base—from account to pool—in one system built for pool service. Join the waitlist for 50% off your first year.